Sokhjinder Kler previous/current experience
Newcastle City Council
Held a number of posts working at various levels from frontline housing management to corporate and strategic roles which included work on best value reviews, leading on work to achieve recognition for quality of service provision and delivery e.g. Charter Marks, assisting in the review of the Council's service standards, leading on and developing directorate-specific complaints policy and procedures and leading on changes to improve the way the council communicated with its residents; introducing new means of disseminating information.